1. Roles and Definitions
Data Controller: We act as the Data Controller for personal data collected through the Site, which means that our role is to determine the purposes and means of the processing of personal data. Data processing of such information is carried out by third parties on our behalf, as set out below, and references to “we” or “our” below should be construed accordingly.
Wix: This Site is hosted on the Wix online platform, which allows us to sell our products and services to you. We have instructed Wix to store and process personal data on our behalf pursuant to Wix’s Data Processing Agreement - Users, as amended from time to time (see link).
Order a Print: (“Order a Print”) processes the personal data required to provide their fulfilment services for orders of Art and Merchandise products on the Site. For terms and conditions governing Order a Print’s services including privacy and security, see link at the end of the Art and Merchandise shopping cart to the Order a Print Terms and Conditions. If you have any questions concerning Order a Print’s Services, please contact them by email to: email@example.com.
Printful processes the personal date required to provide their fulfilment services for orders of CoolArt2021 Kids Clothing products on the Site. We have instructed Printful to store and process personal data on our behalf pursuant to Printful’s Data Processing Terms, as amended from time to time (see link: www.printful.com/policies/download/data-processing-terms)
“Data Controller”, “Data Processor” and “personal data” have the meanings set out in the UK General Data Protection Regulations (“GDPR”). “personal data” includes the Personal Information” defined below.
“Order a Print” means B2CPrint LTD.(together with its payment providers and other affiliated companies and subsidiaries worldwide).
“Printful” means Printful Inc (together with its affiliated companies and subsidiaries worldwide)
Personal Information” means both Customer Information and Device Information (as defined in Section 3).
“Wix” means Wix.com Ltd. (together with its payment providers and other affiliated companies and subsidiaries worldwide).
2. Contact Details
3. Personal Information we collect
We collect the following types of Personal Information about you:
Information you enter on the Site or provide about yourself in any other way, for example if you contact us directly including via email, post, phone or direct message. When you make or attempt to make a purchase on the Site, such information includes your name, contact details, delivery address, order details and payment information such as credit or debit card or Paypal information (together “Customer Information”);
Certain technical information, which is automatically collected from your device when you visit the Site including information about your web browser, IP address, and some of the Cookies (see 5 below) installed on your device. As you browse the Site, we also automatically collect information on individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site (together “Device Information.”)
4. How we use your Personal Information
4.1 We will only process your Personal information if there is a reason to do so and we have a lawful basis under applicable data protection law including as follows.
We will use your Customer Information to:
process and fulfil any orders you place through the Site;
collect payment from you;
screen our orders for potential risk or fraud;
comply with any applicable laws and regulations; or
provide you with information or advertising relating to our products or services in line with any marketing preferences you have selected. You can unsubscribe from marketing communications at any time by using the link in all our marketing communications or by emailing us at info@CoolArt2021.co.uk
4.2 We will use your Device Information to:
help us screen for potential risk and fraud (in particular, your IP address);
improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
5.2 The types of Cookies used on our Site are:
Essential Cookies: These cookies enable core functionality such as security, verification of identity and network management. They are necessary for the Site to function and cannot be disabled.
Marketing Cookies: These cookies are used to track advertising effectiveness to provide a more relevant service and deliver better ads to suit your interests.
Functional Cookies: These cookies collect data to remember choices users make to improve and give a more personalised experience.
Analytical Cookies:These cookies help us understand how visitors interact with our site, discover errors and provide better overall analytics.
See link to a table to see which cookies placed on Wix sites.
Some additional cookies are used on our Site:
AWSALBCORS - AWS - Always - ID load balancing
JSESSIONID - JZEE - Always - Session tracking
_ym_d - Yandex Metrica (Wix) - 1 year - stores data of users first site session
_ym_vid_ Yandex Metrica (Wix) - 1 year - used for identifying site users
6. Sharing your information
6.1 We share your Personal Information with certain third parties to help us provide our services and to enable them to use your Personal Information as described above. These include:
Our Data Processors;
Payment providers to provide services including processing debit and credit card and Paypal payments and carrying out fraud checks; and
Royal Mail and their international partners for the purpose of delivering your order to its recipient.
6.2 We may also share your Personal Information:
• if we are under a duty to disclose or share your Personal Information to comply with (and/or where we believe we are under a duty to comply with) any legal obligation or regulatory requirement, including exchanging information for fraud protection and prevention purposes;
to enforce our contractual terms with you;
to protect our rights and the rights of our service providers, suppliers or others, including to prevent fraud; and
with such third parties as we reasonably consider necessary to prevent crime, e.g. the police.
7. Third Party Sites and Services
7.1 This Site contains links to external websites and relies on services provided by third parties, including those integrated into the Site (“Third-Party(ies)”). In addition to Wix these currently include:
the thortful website, which offers some of the CoolArt2021 artwork as greetings cards on their website and
Order a Print (see Section 1), whose services are integrated into the Site.
Printful (see Section 1), which provides specified fulfilment services for CoolArt2021 Kids Clothing only.
7.2 Any information you provide to any Third-Party (including Wix, thortful, Order a Print or Printful) via its platform, website or otherwise is provided directly to their operators. Your use of such platform or site(s), the provision by you of information to and any orders placed with or fulfilled by, such Third Parties are subject to all their policies and procedures, including those, if any, governing terms and conditions of use of their services, privacy, security, the collection, storage and processing of personal data, order fulfilment, cancellations and returns (“Third-Party Policies”), even if accessed through our Site.
7.3 We have no control over the contents nor operation of any Third Party platforms or websites, nor the operation or quality of their services, nor any Third Party Policies. We cannot accept responsibility or liability for your use of, or any orders placed on or via, a Third Party platform or website, nor any orders fulfilled by any Third Party.
We encourage you to be aware when you leave our Site and to read the privacy statements of each and every website and service you visit before providing any personal information.
8. Data Storage and Security
8.1 By using this Site, you agree to the adequacy of the organisational, technical and security measures implemented by us and our Data Processors on our behalf to protect your Personal Information. For further information (see links in Section 1).
8.2 Your Personal Information may be stored through Wix’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. See Section 1.
8.3 Wix affiliates and Third Party service providers that store or process your Personal Information on Wix’s behalf are contractually committed to keep it protected and secured, in accordance with industry standards and regardless of any lesser legal requirements which may apply in their jurisdiction. All direct payment gateways offered by Wix and used by us adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our Site and its service providers.
8.4 Where you have chosen a password to access certain parts of the Site, you are responsible for keeping this password confidential and you must not disclose it to any third party.
9. Retention of your Personal Information
9.1 Personal Information collected pursuant to the Policy will only be retained for as long as necessary to fulfil the purposes outlined in this Policy, in line with our legitimate interest or for a period specifically required by applicable laws or regulations.
9.2 When determining information retention periods, we will take into account factors including:
our contractual obligations and rights in relation to the information involved;
legal obligation(s) under applicable law to retain data for a certain period of time;
applicable statute(s) of limitations;
(potential) disputes; and
guidelines issued by relevant data protection authorities.
Otherwise, we securely erase your Personal Information when we no longer require it for the purposes collected.
10. Your Rights
10.1 Under data protection law, you may have a number of rights concerning your Personal Information. If you wish to exercise any of these rights, please contact us (see Section 2).
The right to receive a copy of your Personal Information free of charge;
The right to receive certain Personal Information in an electronic format that can be given to another provider (a portability request);
The right to have Personal Information corrected if it is inaccurate;
The right to ask us to stop processing or object to processing under certain circumstances;
The right to ask us to erase Personal Information in certain circumstances;
The right to lodge a complaint about the way we handle or process your Personal Information with the national data protection authority;
The right to withdraw your consent at any time to us processing your Personal Information. Withdrawing consent will not make unlawful our prior use of your Personal Information.
10.2 We will liaise with our Data Processors for assistance in fulfilling these obligations in accordance with their policies and procedures - (see Section1).
You also have the right to lodge a complaint with the Information Commissioner’s Office in the UK. Details of how to contact them can be found at ICO.org.uk.
12. Governing Law and Jurisdiction